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More accessible than ever We've designed Outlook. Welcome to Outlook Email and calendar, plus so much more. Does ePrompter work with authentication like SPA secure password authentication? Can I use ePrompter to read the text of my HTML mail and my POP3 mail messages feeling at least fairly comfortable that the senders cannot determine if my address is active? Is there a portable version of ePrompter, or at least a simple method for transferring ePrompter with all my current settings from my current computer to a different computer that does not already have ePrompter?
I just changed the password for my email account. How do I revise my password for this account on ePrompter? Can't find your answer? Please try going to the ePrompter Forum at:. Once new messages have been retrieved, the ePrompter email notification program notifies you which accounts have new messages and how many new messages you have in each account.
And with a simple click on the account of your choice, you can read, delete or respond to any of your messages. Yes, there is an ePrompter forum which is populated by some of the more avid ePrompter users. It can be found at:. The directions for a total uninstall, which only takes a couple minutes, are listed below. But first we would suggest that you save all of your ePrompter account settings by transferring them to a floppy or use any method of saving information that you are comfortable with - your account settings can be found in your Windows folder in a file labeled "eprompter.
This holds everything but your ePrompter address book, which you'll find in the ePrompter folder under Program Files in a file labeled " Be sure to save both of these files. If you no longer have the ePrompter screen available, simply move on to the next step.
NEXT, go and click your computer's general "start" button, go to "Find", go to "files or folders" - put "eprompter" in the "named" box, and click "Find Now". When the results come up, click the "edit" tab in the "Find: All Files" box and click "Select All" and then hit the "delete" button on your keyboard.
Say "Okay" to the question about wanting to remove all files. Please make sure that this "epsetup" files do not include a similarly named file, "epsetup.
NEXT - and this only has to be done if you have used the ePrompter screensaver - go to "start" go to "Find", go to "files or folders" - put "epsaver" in the "named" box, and click "Find Now". You should be clean now. After you have completed the ePrompter installation, go through the set up wizard up to the point where it asks you to set up an email account and hit cancel and then exit out of ePrompter. At this point, transfer the files on the floppy or wherever you stored it back onto your computer, simply putting the files in the same folders that you took them from in the first place.
The eprompter. Hopefully at this point everything will be in working order - but if it isn't, try rebooting one more time. Top of Page. A: Thanks to the efforts of the ePrompter Forum moderators and a few creative forum members, there is now a workaround that allows you to use ePrompter for an unlimited number of accounts. It should be noted that you will still only be able to see up to 16 accounts on a single ePrompter screen at any one time, but this workaround will allow you to track an unlimited number of email accounts on a single computer.
To get more information, go to the following link:. A: To set or change the retrieval intervals for the ePrompter email notification program , go to the main ePrompter screen; click on "Menu"; click on "Setup"; then click on "schedule"; and then select the interval you want between updates.
That is just an internal message sent out from the ePrompter team. Click on it and it will show you the message that was sent out by the ePrompter Team using the internal ePrompter messaging system. Mark it as read and it will stop the flashing of the mail slot icon in your task bar. Actually, when you are on the ePrompter page that lists the messages for an account, you can mark a message for deletion by simply hitting the "x" on your keyboard.
If you keep hitting the "x" key, it will continue to put an "x" in each subsequent box. If you want to keep a message, you can hit the space bar to simply move to the next message.
If the account works directly through the account website, but has never worked with ePrompter before, it is recommended that you verify the email address and password that you have entered into ePrompter. What does it mean when the word "Outbox" is in one of the mailboxes on my ePrompter screen? That simply means that you have a message in your outbox that is waiting to be sent.
However, if you notice that the word "Outbox" has remained in your mailbox for more than one ePrompter update, there may be a problem with the transmission of that message.
To find out if there is a problem, click on the word "Outbox". This will take you to your outbox. If you find a "? See the next answer. The first thing to do is double click on the message and check to make sure that the address or addresses are correct, and then click on the "send" button to send that message again. If it fails again, go to the "TO:" box of your outgoing message and try removing any extraneous information besides the actual email address itself. If that fails, there may be a problem with either your email service or with ePrompter.
Please check your email service. I see you that you offer the option of using a generic server if I don't know my accounts SMTP server name. That's a good question. Basically we are offering the generic server to make the SMTP set up a little easier for you. In order to thwart the unscrupulous use of the ePrompter email notification program's generic server as a vehicle for the delivery of spam, we are forced to put limitations on the number of messages that you can send at the same time, as well as limitations on the number of messages that can be sent over a certain period of time.
That is the only catch to using the generic server. To find out which version you have, go to the ePrompter screen menu and click the "Help" tab, and then click "About ePrompter". It will show you what version you have in the first line.
The first thing you should do is to go to the respective email service website and make sure that you can retrieve your messages there, because if you can't get them directly from an email service's website, the ePrompter email notification program won't be able to retrieve them either. If that checks out, then you should make sure that you have our latest version, 2.
To get this new version, just go to www. Make sure that your current ePrompter is not running when you do the new install. Your POP3 account should work with the ePrompter email notification program — all you should need is the correct server address for the POP3. Your POP3 account may not be working because ePrompter was not able to correctly identify the pop server for your email address. Try going to the individual ePrompter box for the problematic account, clicking "options" and then click "setup" which will take you to the "Account Options" box.
In the lower right hand corner you will see the pop server box - make sure that the correct pop server is in that box. If that doesn't work, please try entering your full email address in the login box right above the POP3 Server.
Also, it should be noted that there are also certain "proprietary" POP3s types that do not work with ePrompter - hopefully your POP3 is not in this category. We are currently in the process of making it possible for people to use any WAV file they want for message alerts for release in the not too distant future. You may have accidentally hit the "Read mail headers only" option in the account set up. To check this out, go to the main ePrompter screen; go to the account that you are only getting the subject line and in the right corner of that specific account's box, click on the word "setup".
You will get a page entitled "Account Options" and in the upper right hand corner you will see "Mail Options" and a box in front of the words "Read mail headers only" - this box should be unchecked - if it was checked, then that was your problem.
If you cannot find your mail server address, contact your ISP; ask your company's network administrator; or visit your email provider's Web site and look for help in configuring your email software. Examples of server addresses:. As far as removing that old account - not a problem. When ePrompter is not in its updating mode, just put your cursor over the account you want to remove and right click on your mouse, click on delete, click on "yes" and it is gonzo!!!
Then just just put your cursor over the empty space where the account used to be and right click on your mouse, click on "new" and set up a new account. You can protect your message information from potentially snooping eyes by going to the box of the individual ePrompter account, clicking "setup" which will take you to the "Account Options" box.
Halfway down the left side of this ox you will see the option "Protect account info with a password" which you can enable to protect your account from snoops. To delete a message simply check the "delete" box at the bottom of the page that the individual message is on, or mark the "delete" box next to the message on the "headers" page. Be sure to close the page with the "OK" button at the bottom right not with the "X" close at top right , to ensure that the update works properly and deletes the marked items.
The selected messages will be completely deleted at the next ePrompter update. From your account setup screen, check the "Headers Only" option. First, let us apologize for any inconvenience this "freeze" may have caused you.
Anyway, if ePrompter seems to be "frozen", it is most likely stuck in the "Updating" mode. If so, just click on "Menu" on the main ePrompter screen; next hover the cursor over "Help" and then click "Quick Fix" on the option list to reset the mail for any email accounts that were updating at the time.
Now ePrompter should work normally again. If this doesn't do the trick, simply press the "Ctrl" and "Alt" keys simultaneously with one hand, and at the same time press the "Delete" key with the other - this will bring up the "Close Program" window. This will exit you from ePrompter. Simply double click the ePrompter icon to start the program again - your addresses and passwords will remain stored in the ePrompter during this procedure - and ePrompter will be up and running again.
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