This site uses Akismet to reduce spam. Search Join Now Login. Sort By. Notification Preferences. Forum Actions. Report Post. WintertheMute said: Basically, I installed the geforce experience software to try and get shadowplay, but it said it needed to update my drivers.
WintertheMute said: The rest of the computer I don't really know what to tell you. The make and model of the laptop as per the Forum Sticky should be provided with any driver, performance, feature, thermal, or crashing issue. WintertheMute said: I followed the process it reccommended, and during the process it uninstalled my current graphics drivers. However, the installation on the new drivers failed, leaving me with no graphics to speak of. I tried using the installer from the download page on nvidia's website, but it hit the same issue.
You have a laptop; you should not attempt to "update" the driver or OS unless it is specifically listed on the manufacturer's website under your exact model. If not, then issues such as yours or much worse will arise. This is because the OEM manufacturer is the manufacturer of the graphics device card ; not Nvidia, which only produces the physical "chip" to these manufacturers. In which; has it's own thermal and power limits that can be effected with use of 3rd party vanilla drivers and can damage or lower the performance of the hardware.
Run DDU to uninstall the "updated" Vanilla driver pack and install the driver via the laptop manufacturer's website under your exact model. Mobile units are not like their desktop cousins; thus cannot be treated as such. When using mobile platforms you want to ALWAYS use manufacturer approved drivers as they are often modified for use with your proprietary hardware; as well as, fit within your machines power and thermal limits.
However, please note that your notebook original equipment manufacturer OEM provides certified drivers for your specific notebook on their website. OEMs may not provide technical support for issues that arise from the use of this driver.
Privacy policy. You can use the following guidelines to either verify that your device is installed correctly or diagnose problems with your device installation:.
Follow the steps that are described in Using Device Manager to view system information about the device. See below for more information on common installation errors. On Windows Vista and later versions of Windows, follow the steps that are described in Debugging Device Installations Windows Vista and Later to debug co-installers during the core stages of device installation.
On Windows Vista and later versions of Windows, follow the steps that are described in Troubleshooting Install and Load Problems with Test-signed Drivers to diagnose problems related to the installation and loading of test-signed drivers.
Run test programs to exercise the device. The device installation took too long and was stopped. See the SetupApi logs for more information about the device installation and where the time was spent. Some common causes of timeouts are: A co-installer executing for too long. This could be because the co-installer is performing some unsupported operation that has hung or is too long running.
Expand the Display adapters section. Right-click the Intel Graphics entry and select Uninstall device. Important : Check " Delete the driver software for this device". Right-click anywhere in Device Manager and select Scan for hardware changes. It may be necessary to repeat these steps multiple times. Install the latest DCH graphics driver downloaded in step 3. Restart the system and reconnect the internet connection. Verify the driver is installed in Device Manager.
Double-click the installed Display Adapter. Click the Driver tab. Verify the Driver Version and Driver Date are correct. Summary Description Resolution. Need more help? Give Feedback.
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